You may return items within 30 days of delivery for a refund of product price (less total shipping). We do not accepted items for refund after 30 days has past.
Items should be returned with their original product packaging. Please include a copy of your packing slip.
Partial Refunds will be issued for the following items:
- Any item not returned in the condition it was received.
- Any item with obvious signs of use.
Return Policy – Request a RMA Number:
We ask that you request a RMA (Return Merchandise Authorization) Number via email at email@example.com
A confirmation e-mail will be sent with your RMA Number. The returned package should clearly display the RMA Number on the outside of the shipping box. All products must be in resalable condition.
Returns should be accompanied by the packing slip to help ensure accuracy. If you return an item please indicate the reason for the return. Once the return is received, please allow up to 7 days for processing. When processed, the return will be credited back to the payment form used at purchase.
Shipping cost is non-refundable. If your order included free shipping, your account will be refunded minus the actual shipping cost.
Note: We do not accept returns on Audio CD’s or CD courses.
Return products to the following address:
65 Glen Rd. Ste. 622
Garner, NC 27529
If a product is being returned it should be in resalable condition. If the products received are incomplete, missing parts, scratched or damaged, Mind Gadgets reserves the right to refuse crediting the customer’s account and the product will be returned or there will be a partial refund. Mind Gadgets is not responsible for products that are damaged due to poor packaging or lost shipments when returned. If your product arrived damaged in transit, you should refuse delivery and or return it to the freight carrier. Please inform Mind Gadgets of such shipping problems right away. Once you accept the package, Mind Gadgets will no longer be responsible for its condition. If you have any questions, please contact us at sales@mindgadgets (Dot) com.
To cancel an order after it has been made, simply let us know through email or phone as soon as possible. To insure accuracy please include the Order ID (Customer Number) for the order you would like to cancel.